Online Rent Payments
Can I accept credit card payments from my tenants without incurring exorbitant credit card fees?
You have the option to charge your tenants a convince fee and depending upon the rate YOU determine, you can even earn a profit.
How are tenant late fees handled?
RAMSrent automatically adds the late fees you designate ahead of time to the tenant’s bill schedule.
I understand that RAMSrent accepts “online” payments, but what if a tenant walks into my property office and wants to pay by credit card, can I accept it?
Yes. You would simply process the payment through the RAMSrent portal, allowing you to accept credit cards at ALL property locations for walk-ins or by telephone.
What information must the tenant provide to pay by ACH?
The tenant enters his/her routing and checking account number.
How are NSFs handled and how long does that process take?
NSFs are typically identified within 1-2 business days – much faster than traditional checks.
How long does it take to become a merchant?
The approval process takes only a few business days.
What are the fees for becoming a merchant?
Fees vary and are charged by your merchant services provider.
How do I get tenant payments out of RAMSrent back into my accounting software?
RAMSrent includes an API interface that will transfer information out of the portal in a variety of formats.
When a tenant uses RAMSrent, how do they know they are making a payment to me – a property manager or landlord?
When your tenants log in, they will see your corporate logo. From their perspective, the portal will be operated and maintained by you.
Do I need a separate bank account to collect funds or can I use my existing bank account?
You can use your existing bank account.